Best Smart Locks for Airbnb (and When a Lockbox Is Enough)

Nothing starts a stay worse than a guest standing at the door at midnight, looking for a key. Self check-in fixes that. It is also one of the amenities guests filter for, and it frees you from meeting every arrival in person.

There are two main ways to offer it: a smart lock or a lockbox. Here is how to choose.

What to look for in an Airbnb smart lock

• Unique codes: Give each guest their own code and delete it at check-out.
• Remote access: Built in WiFi lets you change codes and check activity from anywhere.
• Separate codes for cleaners: Know exactly when turnovers happen.
• Backup key: A physical key for dead batteries or power issues.
• Integrations: Some property management systems create and send codes automatically. Check your PMS integration list before buying.

Our top pick: Schlage Encode Smart WiFi Deadbolt

A keypad deadbolt with WiFi built in, so there is no extra hub to install. You can manage codes from the Schlage Home app, see who came in and when, and keep a backup key on hand. See the Schlage Encode.

Also worth considering

• Yale Assure Lock 2: A slim keypad lock with WiFi options and a clean modern look.
• August WiFi Smart Lock: Fits over your existing deadbolt, so the outside of the door does not change. Guests use the app or a keypad add on.

When a lockbox is enough

If you have one property, live nearby or cannot change the lock (for example, in some condos), a lockbox is simple and reliable. There is no WiFi or app to troubleshoot. Just change the code between guests. The Master Lock 5400D is a popular choice, and it also makes a great backup even if you install a smart lock.

Smart lock vs lockbox

• Cost: Lockboxes are much cheaper up front.
• Security: Smart locks let you issue unique codes per guest. A lockbox code must be changed manually.
• Convenience: Smart locks can be managed remotely. Lockboxes need an in person reset.
• Reliability: Lockboxes never need batteries or WiFi.

Make check-in and check-out effortless

Once guests are inside, the next question is always the WiFi. WelcomeScreen greets guests by name on the TV and shows the WiFi, house rules and check-out steps, including a reminder to lock the door on the way out.

FAQs

Q: Are smart locks safe for Airbnb?

Yes. Unique codes per stay are safer than handing out copies of the same key, since old codes stop working after check-out.

Q: What happens if the smart lock battery dies?

Most locks warn you well in advance through the app. Keep a backup key in a lockbox or with a local contact just in case.

Q: Do I need to tell guests about the smart lock?

Yes. Send the code and simple instructions in your check-in message, and mention self check-in in your listing.

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