A copy and paste Airbnb check-out instructions template, what is fair to ask guests before they leave, and how to make sure they actually see it on check-out morning.
Check-out instructions are one of the fastest ways to earn or lose a five-star review. Too few and you walk into a mess. Too many and guests feel like unpaid cleaners, especially when they have already paid a cleaning fee. Long chore lists have even gone viral online for exactly that reason.
Here is how to write Airbnb check-out instructions that protect your property and keep guests happy, plus a template you can copy.
That is it. Stripping beds, running the dishwasher and vacuuming are jobs for your cleaner.
Hi [Guest name], thank you for staying with us! Check-out is at [time] tomorrow. Before you go, please:
Safe travels, and we hope to host you again soon!
Send them the evening before check-out through your messaging tool or PMS. Then make sure they are visible in the home on check-out morning, because most guests will not scroll back through messages while packing.
WelcomeScreen displays your check-out time and steps on the TV, right alongside the guest's personalized welcome. Because it syncs with your PMS, the check-out date for each booking fills in automatically. Guests see the reminder while they pack, and your cleaner walks into a home that is ready to turn over.
Hosts can list check-out requests, and Airbnb shows them to guests. Keep them light. Heavy chores on top of a cleaning fee are one of the most common reasons for lower reviews.
Most hosts use 10am or 11am. Choose a time that gives your cleaner enough room before the next check-in.
Send a message the night before and show it where guests will see it in the morning, like the TV. Try WelcomeScreen free.
Part of the same family as WelcomeScreen and Valdra